Monday, 5 December 2011

Choosing social media/web 2.0 tools for use in teaching and learning

Originally published on ETC Journal.

Connecting formal education to social media/web 2.0 tools is a relatively new area. Educational institutions hope that by purchasing a virtual learning environment (VLE) all of their learning technology needs will be met. However, the world moves fast, and some educators find that our suite of communication and collaboration tools doesn’t cater to our teaching and learning needs as well as they might. Interestingly, VLEs are usually more suited to managing rather than learning (but that’s for another day). So there is an argument for looking outside of the VLE to expand and enhance our options for engaging students in learning activities using technology.
When it comes to thinking about social media or web 2.0 tools, we are looking at tapping into the affordances such tools have towards communication and collaboration. There’s a creative process involved in this, and it takes time, space and a certain amount of risk. However, it’s worth exploring if you want to keep developing as an educator and are always looking to improve the learner experience.

Usually the stimulus for such a process comes from seeing or hearing about a particular tools used in a particular context. In these instances, the process is focused and relatively easy. However, what if you want to explore for yourself what’s out there and make informed decisions on what tool to use?

Firstly, it’s useful to have in mind a set of criteria like the Sloan Consortium’s:
  • Access
  • Usability
  • Privacy & Intellectual Property
  • Workload & Time Management
  • Fun Factor
Visit the weblink above for details on this.

What I’ll do in this post is reflect on the stages I go through when scoping our internet-based tool for teaching and learning. I’ve split it into different stages of the process:

What type of tool?

If you have no idea what’s available then you’ll probably need to talk to someone in the know. This will give you a starting point. From here, it’s about finding what this tool does and how that can be applied to learning. So for a mindmap, it’s about creating mindmaps for brainstorming, visualisation, reflection. You’ll notice that it’s not one simple concept here and it rarely is. What’s important is that you know what you want to use it for, choose a tool which is suited to this task and can articulate this clearly to the learners. Confusion can occur with tools that could conceivable perform a large variety of functions. Any collaborative document tool like google docs could be used for a multitude of learning activities. As long as you are clear about how you want the learners to engage in a tool and why, you’ll be OK. Just make sure you are not shoe-horning an activity into a tool that isn’t well suited to it. This process is about finding the best fit. For example, I could conceivably use a group blog for an asynchronous discussion. However, for this learning activity, I might be better off using a message board, a discussion forum embedded within a VLE or social network.

Scoping out tools?

The next step is to choose the particular instance of the chosen tool. For this, you need to scope out the available tools. This is something I do a lot. It isn’t an exact science, and you have to be aware that there will always be good ones you’ll miss. In fact, the hard part is finding the time every few month to find new instances that spring up. Also, in the fickly web 2.0 world, tools come and go so you need to check for disappearances — you usually get warning on this.

I like to start with sites that already scope out tools for educational use — Free Technology for Teachers and Richard Byrne’s Favorite Tech Resources for Teachers. There’s also Robin Good’s Best Online Collaboration Tools 2011, but there’s a lot of rubbish there, and it can be difficult to load up and navigate. What I want to avoid is googling. Although it’s not to be ruled out, you want to start from an informed place rather than a random one.

So what should you be looking for?

Cost: The first thing I look for is cost. Commercial products are a no-no for me. I want to recommend free tools where I can. Sometimes minimal cost tools are OK, but anything more than a few pounds/dollars is ruled out. When it comes to internet-based tools for use in teaching and learning, starting off by paying lots of money isn’t necessary. You can often tell by the look and feel of a commercial website. They will have pricing or product as one of their main pages and will often be aimed at businesses. Most tools will have different levels based on cost. If the lowest level is a free version, then it’s worth investigating. This is especially true if there’s a free upgrade for education. Free tools aren’t necessarily amateur looking, but there will be more variety in their layout.

Trying it out: The next thing is to try it out. Good tools will allow you to try it out quickly and easily. Ideally, there will be a video explaining and showing the features on the front page. Watch this first. This way you can decide quickly whether to dismiss it or not. It’s vital that you record the process you go through when you first start testing something. Answer for yourself questions like:
  • How intuitive is it?
  • How many stages are there?
  • How easy are key functions?
  • Does it do what I want it to?
  • Is the language and terminology they use right for my context?
  • How much learning would it take for learners to work it out?
  • How does it look, and is this what I had in mind?

The hard part of this is judging whether your learners will have the same experience as you did when trying the tool. My advice would be: Don’t assume anything. A simple process that you were able to move through easily can derail an entire course if taken for granted. I know, I’ve seen it. I’m blessed with an inability to pick things up quickly. This gives me little scope for assuming too much. Providing a three minute screencast can go a long way. The quick learner can simply skip this.

Usually by playing around for a few minutes you get a feel for whether this could work for you. If you are scoping a few services, make a note of them (better still bookmark them) and move on. It’s common to not find anything you really want so you use the best you can find.

It’s worth mentioning the importance of account creation. You should always bear in mind that you want to keep additional logins for your students to a minimium. In this regard, tools embedded within the VLE will always win. However, you’ll be looking outside the VLE for tools that have no internal equivalent. Some tools can be used without creating an account, but most will require it. I’m talking here about communication/collaboration tools that require students to become actively engaged. If the tools are educationally inclined, they may allow the educator to create accounts for a group of students (e.g., Diigo).

For content creation tools like Prezi, only you will have to create an account and simply share/embed the results. You can usually get away with asking students to create one or two accounts on particular tools if the reasons and the benefits are clear. Anything more than that isn’t advisable. In general, account creation is getting easier with possible links to existing accounts you might have (like google). Be careful about linking with social networking accounts like facebook. I advise against it. It blurs the boundaries between the professional and the social. When it comes to using a social network service as the hub of activity, I prefer to go down the Ning or Grouply route rather than Facebook.

A process that needs investigating is the interaction between two instances of the same tool if this is what you want to realise in practice. Most of the time you can test this out yourself on the same machine, but you might need to use different machines or even involve another person. I am often employing different email accounts so that I can create different accounts on the same tool. I have one or two emails that only really get used for this purpose.

If you get to the stage where you think you’ve found something to use, you’ll need to try it out for real, hopefully with a friendly test audience. How it interacts with your VLE needs careful thought. A lot depends on how much you use your institution’s online environment currently and what its capabilities are. It might be as simple as providing a weblink with words around it. If you’re lucky, you can embed it somewhat. What’s important here is to think through what process/navigational support you need to provide. For a tool type that is new, you’ll need to clearly describe how you expect the learner will engage with the tool, with the other learners and to what end. So it’s more than explaining where to click. It’s about purpose and learning outcomes.

I hope this rambling rundown gives some insight into the process of scoping out and choosing an internet-based tool for teaching and learning. As always, I find it personally useful to articulate my thoughts in this way

8 comments:

  1. So far with all the web 2.0 applications and social media, I have not read or tried that can fit to all your need. You have to put different tools to get the result that you want. A thing is being studied by distance learning schools to add to their to dos.

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  2. Thanks for commenting Nichole. You're talking about designing the learning using different tools to achieve different learning outcomes and house different learning activities. This is what formal education is supposed to provide so that the learning process is carefully facilitated. The point of this post is to show that there are internet-based tools that can add to the options educators have when designing online learning. Often VLEs don't have enough variety of communication/collaboration tools.

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  3. Thanks for sharing your info. I really appreciate your efforts and I will be waiting for your further write ups thanks once again.
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  4. Now these days everybody wants to connect with another of his/ her choice. and this social network is the best one. Its really great dude everyone has shared their views...they are quite right ..because now a days everyone is always ready to stay connected with friends with social networking sites.....Social Network Analysis

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  5. With the increasing use of social networking sites by users, there are instances where users prefer to comment about their problems on Facebook or tweet on Twitter instead of contacting the supplier directly. By doing this, they are basically looking for solutions through inputs & expertise that may be available in the online community. It is for SME’s to keep a tab on such online discussions & to intervene whenever suitable, to present themselves as smart solution providers.Social Network Analysis

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  6. QuizMEOnline is a great website that tackles some of those issues. It's a Social Network for Students where they can study online with their peers. Teachers can also join up and create classes for their students to join and create study material for them via quizzes, flashcards, and study guides.

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    Replies
    1. Thanks, to sharing a great post and probably distance learning program fit for those student who are not capable to attending regular classes and spend money also.

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  7. Thanks! Web 2.0 describes the move toward collaborative, shared, multimedia experiences on the Web. Certain sites, such as the open-source blogging platform WordPress.org and the video-sharing site YouTube, are leading examples of Web 2.0. Resources are typically free, and students often know how to use them before they enter the classroom. Take advantage of the free Web 2.0 tools available for learning in the electronic age.
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